Executive Housekeeper
Location: Hotel Diva
Contact email:
jobs@personalityhotels.com Executive Housekeeper
Established in 1982 as San Francisco's first boutique hotel company, Personality Hotels is now the largest privately-owned boutique hotel operator in San Francisco. Celebrating the unique personality in all of us, each of our seven eclectic hotels has a distinct style and are all ideally located with in the Union Square area. Several hotels have recently completed extensive renovations and two are embarking on major modern makeovers. This winter, both hotels will be repositioned and re-launched with incomparable design and distinction and will be the talk of the town.
It is a great time to join our company, as we continue to grow and enhance our overall guest and employee experience
Job Summary:
Personality Hotels has an immediate opening for an Executive Housekeeper. The ideal candidate will have previous hotel experience and have a successful track record managing housekeeping in a union environment. Must be able to deliver a high level of customer service and have excellent follow-through. You must be able to direct, train and supervise the housekeeping, houseman and laundry staff while maintaining the company service standards. This position requires a flexible schedule and the ability to work as the business dictates. Overall responsibility includes staffing, service standards, managing the supply budget, training, performance management and payroll. Please indicate your salary requirements when applying.
Major Responsibilities:
- Assign rooms to be cleaned and schedule adequate staffing
- Update room status in a timely manner and insure all is accurate
- Assist room cleaners when short staffed
- Inspect all rooms and inform Front Desk and General Manager of any discrepancy
- If applicable, order food items for breakfast and honor bar
- Perform and maintain inventory of supplies
- Verify deliveries of supplies and report discrepancies to General Manager
- Handle lost and found items
- Handle recruitment, discipline, performance evaluations
- Train staff and be knowledgeable of Union contract if applicable
- Inspect all public areas for cleanliness and rectify any area not up to standards immediately
- Consistently communicate with General Manager and Director of Operations of ongoing projects, personnel issues
- Actively participate in achieving a safe work environment
- Perform any other duties as assigned by management
Education, Experience, Training or Skills required:
2 to 5 years housekeeping supervisory experience required. Knowledge of safety procedures a must. Bilingual preferred.
How to apply:
Personality Hotels, 440 Geary Street, San Francisco, 94102 or email resume to: jobs@personalityhotels.com
Benefits: Medical, Dental, 401K plan with employer contribution, Employee Assistance Program, Group Life Insurance and LTD
Doorman
Location: Hotel Vertigo
Contact email:
jobs@personalityhotels.com Fax: 415-351-4155
Why Join Personality Hotels?
Established in 1982 as San Francisco's first boutique hotel company, Personality Hotels is now the largest privately-owned boutique hotel operator in San Francisco. Celebrating the unique personality in all of us, each of our seven eclectic hotels has a distinct style and are all ideally located with in the Union Square area. Several hotels have recently completed extensive renovations and two are embarking on major modern makeovers. In November, both hotels will be repositioned and relaunched with incomparable design and distinction and will be the talk of the town.
It is a great time to join our company, as we continue to grow and enhance our overall guest and employee experience.
Our Doorman will represent the hotel at the main entrances by greeting arriving and departing guests enthusiastically. Direct traffic at the main entrances to ensure the driveway is accessible at all times. Provide luggage assistance.
Major Responsibilities Include:
-Greet guests immediately with a friendly and sincere welcome. Answer questions and offer assistance giving accurate information regarding outlet hours, other hotel services, directions to local attractions or function rooms, taxis, car rentals, airline shuttle service, etc.
- Maintain driveway traffic flow to allow main hotel entrances accessibility and ensuring ample space for passenger. Load and retrieve guest items to and from cars, busses, vans, and carts.
- Grasp, lift, carry and/or load luggage and packages onto a bell cart
- Other duties as assigned by the supervisor
Education, Experience, Training or Skills required:
- High School graduate.
- Some computer knowledge.
- Excellent communication skills and Prioritizing skills.
- A minimum of 1 year experience preferred but not required
- Some knowledge of the city of San Francisco helpful
- Ability to stand, walks, and/or sit and continuously perform essential job functions.
Benefits: Medical, Dental, 401K plan with employer contribution, Employee Assistance Program, Group Life Insurance and LTD.
Bellmen
Location: Hotel Vertigo
Contact email:
jobs@personalityhotels.com Fax: 415-351-4155
Why Join Personality Hotels?
Established in 1982 as San Francisco's first boutique hotel company, Personality Hotels is now the largest privately-owned boutique hotel operator in San Francisco. Celebrating the unique personality in all of us, each of our seven eclectic hotels has a distinct style and are all ideally located with in the Union Square area. Several hotels have recently completed extensive renovations and two are embarking on major modern makeovers. In November, both hotels will be repositioned and relaunched with incomparable design and distinction and will be the talk of the town.
It is a great time to join our company, as we continue to grow and enhance our overall guest and employee experience
Personality Hotels, a popular and well established boutique hotel group in Union Square seeks a dynamic Bell person to provide legendary Guest Services.
Major responsibilities include:
- Immediately respond to all arriving and departing guests by opening door and assisting with luggage, parcels, etc..
- Coordinate car pick ups and drop offs with parking attendant.
- Make room deliveries requested by other departments or the guests, including room service.
- Show rooms and hotel facilities to guests and potential guests.
- Check bags for guests who wish to store them.
- Monitor lobby for non-hotel guests by politely asking for room key.
- Explain hotel facilities while showing guests to their rooms.
- Be knowledgeable of local attractions, tours, restaurants and hours of operation. Arrange activities for guests (tours, transportation.)
- Actively participate in achieving a safe work environment.
- Log in packages and guest laundry.
- Perform other related duties as instructed by supervisors.
Education, Experience, Training or Skills required:
- High School graduate.
- Some computer knowledge.
- Excellent communication skills and Prioritizing skills.
- A minimum of 1 year experience preferred but not required
- Some knowledge of the city of San Francisco helpful
Benefits: Medical, Dental, 401K plan with employer contribution, Employee Assistance Program, Group Life Insurance and LTD.
Room/ Turndown Attendant
Location: Hotel Vertigo
Contact email:
jobs@personalityhotels.com Fax: 415-351-4155
Why Join Personality Hotels?
Established in 1982 as San Francisco's first boutique hotel company, Personality Hotels is now the largest privately-owned boutique hotel operator in San Francisco. Celebrating the unique personality in all of us, each of our seven eclectic hotels has a distinct style and are all ideally located with in the Union Square area. Several hotels have recently completed extensive renovations and two are embarking on major modern makeovers. In November, both hotels will be repositioned and relaunched with incomparable design and distinction and will be the talk of the town.
It is a great time to join our company, as we continue to grow and enhance our overall guest and employee experience
A Room/Turndown attendant will be working in the housekeeping department and responsible for the cleanliness of the guest rooms.
Major responsibilities (Room Attendant) include:
- Clean rooms to PHI and Executive Housekeeper specifications
- Dusting windowsill, lamps, headboards, and clean finger marks on reachable area of doors and walls
- Inform Executive Housekeeper of any room damage or special cleaning needed to guest rooms.
- Check cart for necessary supplies
- Actively participate in achieving a safe work environment
- Perform other duties as assigned by management
Major responsibilities (Turndown Attendant) include:
- Enter and prepare room for cleaning or turndown
- Straighten up bed and turn down in three fold style,place sham in closet, replace pillows and place turndown
amenities at proper place
- Replenish bathroom and bedroom supplies
- Clean bathroom
- Turn on lamps
- Check and secure room
- Fold laundry bags and clean up housekeeping area
- Perform any other duties as assigned by management
Education, Experience, Training or Skills required:
- 1 Year housekeeping experience preferred
- Able to communicate with guests
- Simple grasping of objects of less than 5 lbs on a daily basis, Lifting of objects more than 10 lbs on a daily basis
- Pushing and pulling of objects from 5 to 50 lbs on a daily basis
Benefits: Medical, Dental, 401K plan with employer contribution, Employee Assistance Program, Group Life Insurance and LTD.
Sales Manager - Business Travel and Entertainment
Location: Corporate Office
Contact email:
jobs@personalityhotels.com Fax: 415-351-4155
Why Join Personality Hotels?
Established in 1982 as San Francisco's first boutique hotel company, Personality Hotels is now the largest privately-owned boutique hotel operator in San Francisco. Celebrating the unique personality in all of us, each of our seven eclectic hotels has a distinct style and are all ideally located with in the Union Square area. Several hotels have recently completed extensive renovations and two are embarking on major modern makeovers. This winter, both hotels will be repositioned and re-launched with incomparable design and distinction and will be the talk of the town.
It is a great time to join our company, as we continue to grow and enhance our overall guest and employee experience.
Major Responsibilities include:
- Establish new and grow existing corporate, entertainment, consortia and retail agency accounts in specified territory
- Ability to identify and prioritize accounts by revenue potential
- Represent seven hotels on outside sales calls, site tours, FAM Trips, tradeshows and client events
- Preparation and follow through of specific projects assigned by Director of Sales and Marketing
- Timely input of information relative to all accounts into database system with proper follow up and tracing responsibilities
- Maintain efficient, up to date, and organized file system with complete information.
- Proven ability to uncover and prospect for new business
- Work and collaborate with respective local and assigned market organizations/associations to promote collection of hotels
- Attend and participate in weekly sales and revenue meetings
- Meet and exceed assigned goals and expectations
- Ability to manage/coach one Sales Manager and Sales Coordinator
- Assist with development and implementation of annual marketing plans
Education, Experience, Training or Skills required
BS or BA degree preferred
- Existing San Francisco, LA and NY market client relationships a plus
- Minimum 2 years experience in a hotel business travel sales position or similar
- SF or LA boutique hotel experience a plus
- Proficient in MS Word, Outlook and Powerpoint(a plus)
- Ability to deliver a high level of customer service, build relationships and close profitable sales
- Highly driven, self motivated, creative, team player
Salary and title commensurate with experience and great bonus package.
How to apply:
Personality Hotels, 440 Geary Street, San Francisco, 94102 or email resume to: jobs@personalityhotels.com
Benefits: Medical, Dental, 401K plan with employer contribution, Employee Assistance Program, Group Life Insurance and LTD and Bonus plan.
